Welcome to the NC FAST Learning Gateway

North Carolina DSS and DHHS staff members who provide Eligibility Information Services can take training courses and track required training from this site. 

Skip site news

Site news

(No news has been posted yet)

Skip available courses

Available courses

Curam 6.1 Release Courses Page

Virtual Trainings November 2015 Release instructor-led courses for Learning Gateway


Virtual Trainings November 2015 Release instructor led courses for Learning Gateway.

Medical Assistance & Special Assistance

Streamlined or Traditional Application Decision Tool

MA/SA Recertification activity

MAGI First Touch Recertification Process.


Able-Bodied Adults Without Dependents (ABAWD)
Policy Clarifications Training

Welcome to the Able-Bodied Adults Without Dependents (ABAWD) Technical Training. The purpose of this workshop is to provide a crosswalk of NC FAST training and the revised ABAWD policy requirements and procedures. The “Able-Bodied Adults Without Dependents (ABAWD) 

Policy Training”  is available on the Learning Gateway which provides ABAWD policy training. Our goal is to link NC FAST functionality and ABAWD Policy section 245 of the FNS Policy Manual.

Continuous Period of
Institutionalization (CPI)

Hello and welcome to the Long Term Care, PACE, and CAP Continuous Period of Institutionalization course.  The objective of this course is to define continuous period of institutionalization, or CPI, as well as clarify the purpose of the CPI, how to determine the CPI begin date for LTC, PACE,  and CAP and its importance in determining correct benefits for Long Term Care, PACE, and CAP.

Lets get started!

County Transfers

To include FNS, Work First and Medicaid

Creating and Managing Outcome Plans Webinar

Creating and Managing Outcome Plans Webinar: In this two-part webinar, Work First Program Rep, Carl Breazeale walks through the steps to create and manage an Outcome Plan.

 Part 1: Create and manage an Outcome Plan. This webinar replaces the previously posted Creating and Managing an Outcome Plan.

Part 2: In this webinar, Work First Program Rep, Carl Breazeale focuses on how to efficiently manage Outcome Plan activities and components. Use in conjunction with the Mapping Action Components job aid.

Part 3: Outcome Plan Questions and Answers. In this webinar Carl addresses many questions received from counties.

FNS Error Rate Reduction training. 

This training was developed by the Operational Support Team Representatives. As you might know, the State’s Quality Control error rate for both active and Capers, (which used to be called negatives) is unacceptable.  A review of the error cases identified that most error cases were associated with income policy.  Therefore, our topics today will be related the policy relating to income.

For case specific questions, please e-mail those questions to OST.Policy.Questions@dhhs.nc.gov.

Food & Nutrition Services
Filing An Application

Hello and welcome to Food & Nutrition Services Course 300 Filing an Application. The purpose of this course is to discuss the policy for filing an application for Food & Nutrition Services, otherwise called FNS.

Food and Nutrition Services Processing Timeliness Training Webinar

The purpose of this webinar is to provide better understanding of the federal requirements related to processing timeliness as well as to provide updated policy and best practices related to timely processing of FNS benefits to households. 

Generating Notices for Food & Nutrition Services

The Purpose of this webinar is to provide clarification on how to properly generate FNS Notices and alleviate the generating of incorrect or blank notices.

We also hope to provide a better understanding of the policy requirements related to informing all applicants/recipients of their correct benefit amount, certification period as well as their rights and responsibilities including procedures for requesting fair hearings. 

Skip course categories
Skip LoginSkip Problems logging in?Skip QUESTIONS ABOUT TRAINING OFFERINGSSkip Need Help? (FAQs)Skip Contact UsSkip Main menu